I am writing to share with you how impressed I was with the way you facilitated our keynote address last week in Melbourne. Your engagement prior to the event ensured we were well prepared and at ease coming into the day, and your energy on the morning of the conference set the tone for an outstanding learning experience for the 1,400 business executives in attendance. Your combination of humour and commercially astute questions kept the audience highly engaged and prompted frank, honest and meaningful responses from the business leaders being interviewed. Your success was perhaps best summed up in the brief response from the head of the FPA, Marisa Broome; when asked about the impact of the opening event, she responded “It was wonderful!” Congratulations Tim. You did an outstanding job.